Contact Support
Need help with an order?
If something looks off with your preview, your print arrives damaged, or you have a shipping question, email me directly. I review support requests personally.
Email support
Use the button below or email paletteandpaw@gmail.com.
If your device does not open an email app when you tap the button, copy the address and email me directly.
Helpful details to include
- Order reference or email used at checkout
- What went wrong or what you need help with
- Photos if the print arrived damaged or incorrect
Shipping note
Standard shipping is typically 2-4 business days domestically and 4-6 business days internationally once your order ships.
Tracking is emailed as soon as it's available, and you can revisit your order confirmation page anytime from the link in your confirmation email.