Any animal on earth, our artists can tailor self-portraits for them based on the characteristics of different species of animals

Here are several hints for your photo:
Make sure the photo is taken in good light
Try to take the photo at eye level with the pet
Face the camera head-on for the best result
Try to take a close shot so that we can see your pet's unique features
The photo is clear (high resolution)
Make sure no features are out of the frame - if they are not in the original photo, our artist will not know
Make sure the fur color in the photo is the color you want
If the photo you provide is not good enough, or if the photo is uploaded in an unrecognizable format, our team will email you to remind you to resend a high-quality photo. This will cause your delivery date to be delayed for a few days
Please note that if we advise you that the original photo may not produce the best quality artwork and you refuse to provide a new photo, we cannot refund you. It is your responsibility to ensure that you are satisfied with the photo provided.

Absolutely! Except certain products that specified in the product description, we will send an electronic version of the work with a watermark to your email address. We will print and mail it only after you confirm the art work. An electronic version of the picture without a watermark will also be sent to your email address after your confirmation.

Our team of artists comes from all over the world. Each artist has his or her best style and animal type. We will assign different artists according to the product type you choose. We do not paint from scratch. Our artists use a variety of painting tools and apply a variety of image editing techniques to ensure that your pet's portrait achieves the best effect.

You can change your order within 24 hours of your confirmation.

Please don't worry, you can always make revisions and we will send you a new electronic version of the work after receiving it. We will print your pet portrait only after you confirm that you are satisfied.
We will notify you via email when your portrait is ready. You have 3 days to send us your edit request, or approve it for printing. If 3 days pass and we have not heard back from you, we will consider it approved and will proceed with printing.

Blind box surprise is our new product. If you find it difficult to choose a portrait style for your beloved pet, you can choose blind box surprise and choose the frame size you want. Our artists will design the most suitable style for your pet and mail it to you after the painting is completed.
Please note that in order to keep your surprise, previews are not available for this product.

Don't worry! We have an instruction page! for you to check out! Also feel free to leave us messages through emails, and we are happy to help!